Friday, October 12, 2012

Brainstormed Solutions

We came up with three prototypes for our problem, which is that people have problems with their computer and do not know how to fix it or find a solution. The first was to have online classes that teach people about different applications on the computer. Online classes would not provide a quick solution to the problem that the user is having but would allow people to fix more problems by themselves. The second was to make a website to act as a reference to search their problem and find a solution in a text or video format. The third was to have a texting service that would answer technology related problems, but the problem with that is that people who have problems with technology would probably not use a phone to text and find the answer. We are continuing with a website because it most directly answers the problem that people experience with a quick solution.